Q:		Where is your office located?
A:		We are located at 42401 State Route 303, Lagrange. This is approximately 1 1/4 miles west of Lagrange.
Q:		Where can I pay my bill?
A:		You can mail your bill to our office or post office box. We have a drive up window open during regular business hours and a 24 hour night depository. You may also call our office with your Visa, Mastercard or debit card payments.
Q:		How do I transfer an account into may name?
A:		If you own the property, you need to show a document proving ownership. This would include the deed, real estate tax receipt, settlement statement, title transfer, etc. If you are renting a property or buying it land contract, you must pay a tenant deposit which is currently $100.00. The deposit will be credited to your account when you request a final reading. If you become the owner and can show us a document proving ownership, we will mail you $100.00 or apply it to your account. You can transfer an account in person at our office or you may call our office and we can fax you the information you need to complete. Once the application is complete, you would fax it back with your proof of ownership.
Q:		What is needed to purchase a new tap?
A:		Call our office to be sure of water availability at your location and we'll explain what you need to do.
Q:		Where does RLCWA get their water?
A:		We purchase water from the City of Avon Lake and the Village of New London.

General